Employee Ethics


The complete Employee Ethics code is currently an internal document which will be released pending review. This public-facing document is a preview that contains the most important information for people outside of Neocrym to understand about our ethical stances.


This policy is currently being drafted at Neocrym. It may not describe current official policy before it is ratified.

This document contains ethical principles that employees at Neocrym should know and follow. These principles are in addition to other ethical policy documents such as the AI Ethics document.

Strictly speaking, these ethical principles are not strictly enforced against contractors, investors, or vendors for Neocrym, but we unofficially ask everybody we work with to help uphold our ethical principles.

What Neocrym is not

At Neocrym, we are careful not to operate in any fields that require professional licensing that we do not currently have.

Neocrym is not a talent agency

Talent agents (and agencies) make money by “procuring work” for artists–such as by booking concerts–in exchange for a fixed commission. In many relevant jurisdictions, such as California, businesses that “procure work” are highly regulated and need a talent agent or employment agent license to operate.

Neocrym’s position on this issue is clear: we never procure work for artists, even in jurisdictions where there are no relevant restrictions.

Neocrym is not a law firm

There are various cases where we at Neocrym may give our informal thoughts on a legal issue, whether we are speaking directly to an artist or writing a Click Track post for everybody to read.

However, such content is never meant to be actual legal advice. We do not offer legal advice, practice law, or create any type of attorney-client relationship.

Neocrym is not an accounting firm

At Neocrym, we do our own accounting to make sure that tax authorities and our vendors–including artists–have been paid the appropriate amount. However, as much as we would like do, we do not help artists track down money owed to them by other parties. Artists in such a position should seek the help of an accountant and/or an entertainment attorney.

Ethical concerns when interacting with artists

We have strict rules when it comes to what we say to artists and when.

Do not give artists referrals to accountants, attorneys, or artist managers.

Throughout the twentieth century, many record labels offered or suggested attorneys to artists that the labels wanted to sign. Officially, these attorneys represented the artists, but often tilted the negotiation (unfairly and unethically) in favor of the labels.

To avoid illegal and/or unethical conflicts of interest at Neocrym, we have a simple policy: We do not give artists referrals to anybody who might be paid to negotiate against Neocrym. This includes:

  • accountants (who often investigate if record labels are paying artists what they are owed)

  • attorneys (whether or not they specialize in entertainment law)

  • artist managers (who commonly take the lead in negotiating record deals)

This policy helps ensure that the artists we work with can trust that that their team isn’t in our pocket.

If you have referred artists to an accountant, attorney, or artist manager in the past, please notify the Neocrym Ethics Committee so we can disclose the potential conflict of interest when appropriate.

Computer security

This section describes ethical considerations involving our computer security policies. We have additional internal security guidelines.

We never pay ransomware demands

Ransomware is computer malware that encrypts your data–offering to decrypt your data in exchange for a ransom payment. In many jurisdictions, it is now illegal to pay ransomware demands. But even if it were not illegal, we would not enrich and reward criminals by paying the demand.


If you are being asked to pay a ransom in exchange for a captured person, animal, ship, airplane, and so forth, contact Neocrym’s legal counsel.

We always notify relevant users in the event of a data breach

In the event of a data breach of unencrypted personal information–including ransomware–we always do the following:

  1. Consult with Neocrym’s legal counsel and security engineering leaders.

  2. Notify any customers that may have been affected by the attack. We calculate this based on the data that the attacker could have touched, not just the data that the attacker has uploaded.

  3. Notify law enforcement, regulators, and other government agencies as needed.